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Meesho rolls out multilingual Gen AI-powered voice bot
Business Standard
|November 27, 2024
E-commerce firm Meesho unveiled the country's first multilingual Gen AI-powered voice bot at scale, setting a new benchmark for customer support in the e-commerce industry.
By offering personalized, human-like assistance in multiple languages, Meesho said the voice bot underscores the company's commitment to delivering a user-centric support experience. It is tailored to handle a range of consumer interactions while embracing India's cultural diversity.
Cette histoire est tirée de l'édition November 27, 2024 de Business Standard.
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