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EY survey flags limited global leadership roles in Indian GCCS

Business Standard

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November 24, 2025

Indian global capability centres (GCC) have limited leadership presence in India, barring the financial services ones, which is a roadblock towards greater maturity and ability to strategically influence decision making for the parent organisation, an annual survey by EY shows.

- AVIK DAS

Out of the GCCs surveyed, 80 per cent reported less than 10 per cent of leadership roles based locally, underscoring the need to accelerate leadership localisation for greater strategic influence. Only 7 per cent reported senior leadership roles of 25-50 per cent being based out of India.

It should be a cause of worry because over the years, the maturity curve of the GCCs have been tied to undertaking more critical workloads, incr-

OUT OF THE GCCS SURVEYED, 80% REPORTED LESS THAN 10% OF LEADERSHIP ROLES BASED LOCALLY

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