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'Rapid and widespread' change call at care firm
Birmingham Mail
|May 01, 2025
INSPECTION HIGHLIGHTED MORE DETERIORATIONS SINCE PREVIOUS VISIT
A BIRMINGHAM care firm is in special measures amid concern over how it looked after its vulnerable clients.
Dresden Care Services Ltd was rated inadequate by the Care Quality Commission after an inspection in February.
The watchdog highlighted concerns including the safe care and treatment of the people it supported, staffing and employing appropriate people and demanded “rapid and widespread improvements”.
The overall rating for the service dropped from requires improvement to inadequate.
Amanda Lyndon, CQC deputy director of operations in the Midlands, said: “We were disappointed to find leaders at Dresden Care Services hadn’t used the last report we gave them to make improvements.
Cette histoire est tirée de l'édition May 01, 2025 de Birmingham Mail.
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