Hospital told to improve amid worries over safety

BOSSES at Good Hope Hospital have been ordered to make 'rapid improvements' after watchdogs raised concerns about people's safety.

- GURDIP THANDI

The Care Quality Commission (CQC) carried out an inspection of the Sutton Coldfield hospital nine months ago after receiving information about the standard of care being provided.

Recently revealed results show inspectors found the service didn’t have enough staff to care for people and keep them safe, the service did not always demonstrate effective governance processes and not all staff had received training on all equipment they used, especially new items.

On a more positive note, the CQC said processes were in place for staff to follow to ensure people were safeguarded from the risk of harm and abuse and people had their medicines administered in line with policy and legislation.