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SECURITY AND COMPETITION: BALANCING THE TELECOM ACT

Voice and Data

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September 2025

The Telecom Act 2023 strengthens security and consumer trust, but gaps in competition, OTT parity, and licensing stability raise new challenges.

- LT GEN DR SP KOCHHAR

SECURITY AND COMPETITION: BALANCING THE TELECOM ACT

In an era defined by hyper-connectivity, digital dependence touches every facet of life and business in India. Against this backdrop, the introduction of the Telecommunications Act, 2023, marked a pivotal legislative moment, meant to modernise the legal framework that governs an industry central to India’s digital ambitions. Yet, even with a refreshed framework, certain provisions have triggered deeper conversations around how the Act addresses national security, licensing and equitable competition.

Between 2021 and 2023, India’s telecom sector experienced a surge that exposed the limitations of its legacy regulations. Gross revenue climbed from Rs 3.33 trillion in FY2022-23 to Rs 3.36 trillion in FY2023-24, while total telephone subscribers grew from 1.17 billion to 1.19 billion in the same period.

Broadband subscriptions increased by 9% to 924 million, and the Number of Internet users rose 8.3% to 954 million. Data consumption exploded by nearly 22%, driven by rapid smartphone adoption and 5G rollouts. Foreign investments and strong user growth pointed to an industry in transformation. Yet, these dynamic trends underscored the urgent need for a modern, flexible telecom law to govern emerging technologies, consumer habits and sectoral expansion.

The need for a new telecom law was clear. The previous Indian Telegraph Act (1885) and Wireless Telegraphy Act (1933) were not equipped for a landscape disrupted by data, satellite Internet, Over-the-Top (OTT) platforms and the Internet of Things. Thus came the Telecommunications Act, 2023, built on the principles of inclusion, security, growth and responsiveness to the changing technological environment.

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