Shift Employees to VPN; Shift Data to Cloud

Ravi Lalwani: Given the massive shift towards mobile, what kinds of cyber frauds have increased the most?

- Ravi

Neha Anand: Consumers are nowadays relying completely on their mobile phones for their day-to-day activities, be it for banking, online shopping, etc. The downside to this is the ramping up of cyber frauds. There are cases wherein cyber criminals have impersonated policemen and manipulated individuals into paying huge amounts to avoid getting arrested, saying that certain materials been seized in their names. There cases of UPI frauds wherein customers are getting duped by cyber criminals assuring them of refunds or cashback offers. Another recent example is consumers getting phone calls stating that their credit card is due for expiration and hence require the customer to share the last 4 digits of the credit card or debit cards along with the OTP. Cyber criminals have been targeting the older population who are not tech savvy and easily fall prey to such situations.

What kinds of data points have proven to be the most useful in detecting cyber fraud?