Holistic Thinking, Collaborative Transformation

Ramanan SV, CEO - India & South Asia, Intellect Design Arena, demystifies Design Thinking from multiple perspectives such as creativity, agility, employees, partners, software, etc:

- Ramanan S V, CEO - India & South Asia, Intellect Design Arena, demystifies Design Thinking from multiple perspectives such as creativity, agility, employees, partners, software, etc:

Manoj Agrawal: If design thinking is a powerful answer to something, what is that question?

Ramanan S V: The question would be: How can we reimagine problem-solving to create meaningful solutions that seamlessly balance empathy, innovation, and scalability? For me, Design Thinking is about taking a step back and asking: “How do we deeply understand and connect with the needs of people while addressing real-world challenges in a way that drives value and impact?” It’s not just about problem-solving; it’s about uncovering opportunities that we didn’t even realize existed and doing so with a human-centred lens. At Intellect, we have discovered that Design Thinking helps us co-create solutions that transform the way banks operate, making them more agile, efficient, and future-ready. It’s the ability to answer why, what, and how - all at once, ensuring that the solution is relevant today and remains adaptable for tomorrow.

What gives design thinking the power that makes it unique?

The ability to merge empathy with innovation is what makes design thinking uniquely powerful. Design Thinking is thinking about how can we design something better! Behind anything successful, which has sustained the ever-changing market dynamics, lies a great ‘Design’ in its genesis. This makes it especially powerful in solving complex, ambiguous problems, enabling the creation of intuitive, scalable solutions that balance functionality, innovation, and sustainability.

Every great product or service that withstands the test of time, has a thoughtfully engineered design at its foundation. This approach is particularly powerful for addressing ambiguous and complex challenges, for creating scalable solutions that balance usability, innovation, and sustainability. Leveraging this mental model, we have built products and solutions that not only solve today's challenges, but are adaptable to future disruptions.