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A Day at the RTO

BW Businessworld

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June 28, 2025

RECENTLY, A FRIEND of mine had to get his driving licence renewed and went to one of the Regional Transport Offices (RTOS) in the capital.

- By KRISHAN KALRA

A Day at the RTO

What he witnessed there during an hour spent for the process, made me squirm about how mindlessly licences are being renewed without the mandatory 'medical check-up' and how this is happening blatantly just outside the office of the authority. Also, the fact that the facility is available to all and is not only for the select few who may have "contacts" in the establishment.

SHADY SHACKS

As you alight from the car, there are around 15-20 shacks, each with a table, computer, a couple of chairs and one or two guys at each, with proper sign boards in front -much like the shacks of small-time lawyers in the Tees Hazari Courts complex or any Tehsil office for typing out your petitions or sale-deeds and also helping in getting these processed.

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