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Effective HR = HR operating model + HR technology strategy

Banking Frontiers

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April 2021

Alight Solutions third edition of ‘State of HR Transformation Study 2020’ predicts ‘mature’ organizations with HR operating models and tech strategy complementing it will have full value of their initiatives:

- mohan

Effective HR = HR operating model + HR technology strategy

The third edition of the ‘State of HR Transformation Study 2020’ done by Alight Solutions has found that organizations with a combination of HR operating model and complementing HR technology strategy are confident in their ability to adapt.

The study has defined 4 archetypes for evaluation purposes - Ad-hoc, which are organizations with limited/ no clarity on HR operating model, Defined, which are organizations that have either their HR operating model or HR technology strategy defined and established, Mature that are organizations that have their HR operating model complemented by HR technology strategy that have not realized the full value of their initiatives and Outliers, which are organizations that are a subset of Mature archetypes who are highly satisfied with their technology deployments that complement the HR operating model.

The study found that Mature archetypes (organizations which have clarity on HR operating model and HR technology) are almost 2 times more confident in their ability to adapt and 2.5 times more productive. Outlier archetypes have been found to be nearly 4 times more confident in their ability to adapt. “Outliers excel on all adaptability anchors, but notably break the trend by excelling the most on navigating to the future that is closely linked to the governance practices in HR,” says the study.

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