Most of the people trying to help Dorothy Boschi before she died last year were pen-pushing bureaucrats – not frontline medical or care staff.
Dorothy, 97, who had dementia, died in hospital even though she was medically fit to be discharged.
The mum-of-one spent a total of seven months onwards after three emergency admissions due to falls and infections.
Each time the former WRAF became depressed and more frustrated at having to return – without being given a care plan to ensure she got the support she needed.
Earlier this week, former health secretary Jeremy Hunt apologised to Dorothy’s daughter for the trauma she and her mum suffered while caught up in Britain’s crisis-ridden social care system.
Speaking exclusively to the Daily Express yesterday, Daphne Havercroft told how she was forced to battle to help her mother who died in Bristol’s Southmead Hospital in January last year. The 64-year-old, from South Gloucs, said: “There were 101 people involved in my mother’s case.
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