Business Process Outsourcing: Leeds firm offers Yorkshire businesses access to top talent from the Philippines.

Yorkshire companies could be looking to the Philippines to fill their next job vacancy, thanks to the passion project of one man.

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Alex Giles, a Yorkshireman with Filipino roots, spent many happy formative years in the Philippines and has business connections and a “foot in both camps,” as he puts it.

It seemed inevitable that his work would bring the two parts of his life together.

“It’s something I'd been thinking about for quite a while,” says Alex, who seized the opportunity to turn his dream and passion into a business after being made redundant following his role as communications manager for a West Yorkshire MP who lost her seat in the last election.

His business philosophy comes from core Filipino values - Bayanihan and Kapwa. Bayanihan is the idea of communal spirit, that if you work as a cohesive unit you will achieve your goal. Kapwa is the idea of a shared identity, that we can achieve more together than on our own. Out of this Archipelago BPO was born.

What is Archipelago BPO?

The name comes from the Philippines being a series of islands—an archipelago —and, arguably, so are the British Isles. Thus, they come together, embodying the vision of connecting one series of islands to another.

Unlike many other outsourcing offerings, Alex says his contacts and knowledge of the Philippines gives him the opportunity to carefully select individuals to match a company’s needs, screening staff who all have English as a first language, are educated to degree - often masters - level, and are both adaptable and hard-working.