Companies Tackle Plight Of Introverts

Bosses set aside space to recharge; 'Valuably Quiet'

- RAY A. SMITH

"Passion doesn't have to look like 'rah, rah!'"

Bristol-Myers Squibb employees were giving managers pointers on how to tell whether their introverted staffers are excited about their work.

After all, it can be hard to tell.