Priority Pass operator to enhance airport lounge offerings

Travellers wary of crowded airport lounges will be getting more options including sleep pods, spas and possibly gym access as Collinson International, operator of Priority Pass and LoungeKey clubs accessed by millions of credit card users, looks to increase its offerings.

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LONDON -

London-based Collinson, which operates more than 750 lounges and airport experiences in Asia, is expanding in the region to add to its pre-departure offerings that include manicures, craft beer bars and dining discounts.

The privately held company plans to build out its inventory of lounges and experiences by more than 10 per cent this year as its Asia network sees the biggest growth in demand worldwide, said global chief commercial officer Todd Handcock.

Demand for airport lounges has skyrocketed since the end of the Covid-19 pandemic as people have resumed travelling with enthusiasm, leaving airports and members-only spaces busier than ever.

Premium programmes, which provide free food, drinks and seating before flights, now often attract long lines and crowds.

Collinson, airlines and other operators are adding locations as well as new services and experiences in an effort to alleviate the overcrowding.