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MRT reliability dips in August; LTA to give monthly updates

The Straits Times

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October 11, 2025

The performance of the MRT network dipped as at the end of August compared with the previous month, based on the latest figures from the Land Transport Authority (LTA).

- Esther Loi

However, compared with the 12 months ending June 2025, when it tumbled to its lowest level since 2020, the reliability of the MRT system has improved.

LTA on Oct 10 released its first monthly rail reliability report as it moves away from its practice of publishing these numbers quarterly. These new monthly reports are meant to “improve transparency and accountability”, said the authority.

On average, MRT trains clocked 1.74 million train-km without delays that lasted more than five minutes between September 2024 and August 2025.

This is down from 1.82 million train-km in July, though higher than 1.6 million train-km in June.

The Downtown Line (DTL) and North East Line (NEL), both run by public transport operator SBS Transit (SBST), suffered sharp drops in their reliability.

The DTL clocked 2.76 million train-km between delays as at August, dropping from 4.13 million train-km in July, although it remains the best-performing line on the MRT network.

As for the NEL, it logged an average of 2.14 million train-km between delays, tumbling from 4.26 million train-km in July.

It ranked second in rail reliability among five MRT lines. The SMRT-run Thomson-East Coast Line (TEL), which is not fully completed, was not factored into this.

The East-West Line (EWL) also experienced a drop in reliability, with 1.68 million train-km travelled between delays as at August, down from 2.02 million train-km in July.

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