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Experts warn of Al’s growing impact on white-collar jobs

The Straits Times

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October 31, 2025

Data entry, basic coding and admin support roles among those most at risk, they say

- Lee Li Ying

Experts warn of Al’s growing impact on white-collar jobs

Amazon announced on Oct 26 that it was making 14,000 corporate jobs redundant globally amid a wider adoption of artificial intelligence internally. The massive cuts at Amazon follow similar layoffs announced in 2025 by software company Salesforce, social media giant Meta and airline Lufthansa Group. PHOTO: KARSTEN MORAN/NY TIMES

(KARSTEN MORAN/NY TIMES)

More job cuts are on the horizon as businesses prioritise artificial intelligence (AI) transformation, including the automation of administrative and coordination tasks, said human resources experts.

The latest cuts came from Amazon, which announced on Oct 28 that it was making 14,000 corporate jobs redundant globally amid a wider adoption of AI internally.

Jobs in Singapore will likely not be spared, with data entry, basic coding, administrative support, reporting and coordination roles the most at risk due to AI disruption, said experts. They also noted that most firms had already addressed the post-Covid-19 manpower bloat.

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