Case sets up committee to tackle ticket scalping, car-sharing disputes

The Consumers Association of Singapore (Case) has set up a working committee to tackle issues that are of concern to consumers, such as ticket scalping and disputes related to car-sharing, said Case president Melvin Yong on Nov 28.

- Anjali Raguraman

"As Singapore strives to become a regional entertainment hub, and more people use car-sharing services, we can expect more consumer complaints in these areas," noted Mr Yong, who added that the committee is working with relevant stakeholders.

It will announce new initiatives soon, he said.

Ticket scalping, car-sharing disputes and greenwashing by companies were identified as the top three areas where Case should do more, according to a survey commissioned by the watchdog.

In the survey, conducted by an independent research consultancy from February to June, almost half, or 49.9 per cent of the 1,510 respondents, identified ticket scalping as a significant concern.