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How South Africans are adapting with innovative solutions as service delivery falters

The Star

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December 31, 2025

IF INGENUITY was a person, I’m sure she'd be South African.

- SE-ANNE RALL

How South Africans are adapting with innovative solutions as service delivery falters

SELINA Majafi in the food garden she started in her Mangaung community. | Supplied

(Supplied)

South Africans have been finding alternate ways of getting things done regardless of what obstacles come our way.

Load shedding? We'll install solar panels, generators and more candles.

Water shortages? No problem, we'll get a jojo tank or two. Police not responding on time? It’s cool, our private security guards will patrol or chase down a suspect or five, most probably apprehend them and hand them over to SAPS.

The point is, while we know the country faces service delivery issues, South Africans have always figured out a working solution.

According to StatsSA, service delivery refers to the “provision of essential public services such as clean water, waste management, health care, education, and infrastructure development. Adequate access to safe water and sanitation is essential for life, well-being, and human dignity key pillars of a higher quality of life. Providing these services is among the most effective strategies for reducing poverty and inequality”.

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