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Building a lasting relationship with your financial adviser for lifelong success

The Star

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August 22, 2025

BUILDING a trusted relationship with your financial adviser is key to achieving your financial goals. The intention should be to forge a relationship that is lifelong and continues through generations. To make the most of the services a financial adviser provides, it’s important to work with someone who is the right fit for you, and that starts by asking the right questions.

- ROBYN LAUBSCHER

Building a lasting relationship with your financial adviser for lifelong success

Work with someone you trust

Trust is the cornerstone of any successful planning relationship, and your adviser should take the time to listen, understand your personal goals, and provide guidance that aligns with your specific financial situation.

Equally important is that you, as the client, fully understand the advice being given.

Don't hesitate to ask questions, continue the conversation until you feel confident and comfortable with the recommendations being made.

I would encourage you to include your spouse and older children in these conversations, as it is important for everyone in the family to understand the key elements of financial planning and to build a relationship with your adviser.

What you should ask your financial adviser

To help you decide whether an adviser is a good fit for your needs, consider asking questions covering the areas outlined below.

About the adviser

Ask your adviser about their qualifications and the designations they hold.

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