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AI ‘on precipice’ of taking jobs, warns Verizon CEO

The Observer

|

January 25, 2026

Business leaders at Davos were split on how fast artificial intelligence will transform work but agreed a policy response is vital, reports Barney Macintyre

AI ‘on precipice’ of taking jobs, warns Verizon CEO

in Shanghai at the World AI Conference, on 26 July 2025. Some believe the tech will be used widely in seven years.

(Ying Tang/NurPhoto, Getty Images)

“People hate change. There are people who win the lottery and then get divorced or lose friends. And we have more change happening now than any of us have seen in our lifetimes.”

That warning came from Dan Schulman, CEO of Verizon, speaking at a crowded breakfast event in Davos last week. He was talking, inevitably, about artificial intelligence, and the social dislocation and joblessness many business leaders now expect to ensue from its rapid rollout.

At Davos, where corporate purpose can be as flaky as the slightly stale mini-pastries, Schulman’s call for candour was refreshing. He said that CEOs needed to be “upfront” that AI is “on the precipice” between assisting in our jobs and replacing them.

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