Insurance company told to reimburse liver transplant cost of Medisep beneficiary at non-empanelled hospital

Costly Affair

- M S VIDYANANDAN @T'Puram

In a landmark ruling, the Permanent Lok Adalat for Public Utility Services has directed the Oriental Insurance Company to reimburse the cost borne by a Medisep beneficiary for liver transplant at a non-empanelled hospital.

The complainant, a pensioner, was diagnosed with a chronic liver disease with hepatocellular carcinoma. He underwent a deceased donor liver transplant on July 8, 2022, at a private hospital in Thiruvananthapuram.