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'Failings' at care firm lead to special measures

The Journal

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March 04, 2026

A TYNESIDE care firm has been placed in special measures after inspectors highlighted failings including staff not spotting an “act of abuse” towards someone receiving care.

- SAM VOLPE

A Care Quality Commission inspection report published on Wednesday comes just weeks after a second care firm ~ which shares the same manager - was also branded inadequate.

The firms - UR Care Solution and Karrthikeya Health Care - both have registered offices in the North East, though appear to operate both in East London and Essex as well as in our region.

UR Care Solution was inspected in July 2025, while Karrthikeya was inspected between December 2025 and January this year. At the latter service, a series of worrying issues were identified - including that “staff failed to recognise an act of abuse” towards someone in their care.

Both firms have been branded inadequate. The registered manager who is listed for both firms declined to comment.

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