U-turn on homeworking shows City got it wrong

More and more firms are herding staff back to the office five years after the pandemic upheaval, writes Chris Blackhurst. But it’s better for business and for workers keen to impress

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Barclays has taken overflow office space in Shoreditch. HSBC, having decided to relocate from Canary Wharf to new headquarters near St Paul’s, is looking for extra room, including moving some workers back to Canary Wharf (and has told staff that their bonuses could be cut unless they’re back in the office). JPMorgan and BBVA are finding accommodating everyone a tight squeeze. And BlackRock is also struggling to fit in all its staff.

Some City firms are using a booking system, which sees those who wish to come to the office having to reserve a slot, such is the demand for desks. After three years, Citigroup has shut its Malaga outpost, billed as providing a better work-life balance for the bank’s analysts, and steered its staff to London.

What distinguishes all these financial corporations and others is that they claim to only recruit the brightest and the best. They make fortunes from advising the rest of us, along with businesses and governments, how to manage our affairs. On deals, they take command, devise strategy, issue orders and tell those involved how to behave. Yet when it comes to their own internal management, they are all over the place.

We’ve seen it before, of course – the sector is littered with numerous instances of banks and investment houses being penalised huge sums for their poor conduct or for showing a lax attitude to other people’s money. Frequently, they’ve set out on one course only to change direction, usually at a substantial cost in both money and people.

Their approach to working from home (WFH) and remote working shows a herd instinct – something of which they are often guilty. If their customers did the same, these companies would be the first to complain and criticise.