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At least £357m in carer's allowance paid out in error, charity finds

The Guardian

|

May 20, 2025

At least £357m in carer's allowance benefit was paid out in error over the past six years due to official failures, resulting in debt and misery being inflicted on hundreds of thousands of people.

- Patrick Butler Josh Halliday

The bulk of the figure relates to minor breaches of earnings rules by carers that the Department for Work and Pensions (DWP) was alerted to but did not check, allowing carers to run up huge overpayments over months and years.

Carers UK, which used new official fraud and error data to calculate the £357m figure, described it as an unacceptable failure by the DWP, which years ago had promised new technology would almost entirely eradicate carer's allowance overpayments.

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