BPOs urged to allow WFH amid quakes

Following the tremors experienced in Metro Cebu over the past weeks, the Cebu City Council has urged Business Process Outsourcing (BPO) companies operating in the city to consider implementing a work-from-home setup for eligible employees.

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This came after the council approved a resolution filed by Councilor Joel Garganera, citing the consecutive earthquakes that have caused fear and anxiety among employees working in high-rise office buildings.

"The safety and well-being of employees must always be prioritized, especially during times when natural calamities pose risks to physical and mental health," said Garganera.

The resolution noted that employees in the BPO industry, particularly those assigned to tall office structures, have expressed growing concern for their safety, which has affected their focus, productivity, and overall work quality.

According to Garganera, most BPO employees already possess the necessary tools, equipment, and conducive home environments suitable for remote work. This, he added, would enable them to maintain operational efficiency and client satisfaction even outside the traditional office setting.