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Kenya Pulls AI Outsourcing Jobs

The Citizen

|

July 10, 2025

Booming Business: Hopes Africa Can Become Hub for Digital Subcontracting

Kenya Pulls AI Outsourcing Jobs

In a Nairobi suburb, a Kenyan firm helps foreigners track shoplifters, monitor lung damage from Covid and identify whales—tapping into the outsourcing market’s artificial intelligence-boosted boom.

Cloudfactory started in Kenya in 2014, initially doing simple tasks like transcription for overseas clients.

But since 2024, it has taken on a wide array of AI-powered business that is transforming the sector and raising hopes Africa could become a hub for digital outsourcing.

Clients include Charles River Analytics, a US robotics firm that needed its AI trained to spot whales so its unmanned vessels would not collide with them.

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