Safety first banks play cards right

HAVE you ever received some goods or a service that wasn't quite what it was cracked up to be?

- Katie Elliott

Perhaps the items turned out to be poor-quality imitations, or an unauthorised subscription was set up in your name, or the item failed to arrive.

It's essential to know your bank may be able to help you recover your money when this happens. Lloyds Bank sounded the alarm last week about a card payment protection service that can help and many are unaware of it.