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Pensioners face financial distress amid Sassa card migration
Post
|April 30, 2025
NEW SYSTEM
PENSIONERS continue to face significant hardships due to Sassa’s recent migration from gold Sassa cards to new banking options, leading to delayed payments and financial distress.
Bhagat Singh, a pensioner from Westville, said he experienced multiple issues with the new system and with getting a black Post Bank card.
“The conversion to the black Post Bank card requires an ID, but our green ID book, as I was told, is not acceptable if it was issued prior to 1990, which mine is. This has caused untold hardship due to the fact that the new ID cards take a while to process and issue. Others, like myself, did not get our grants in April," said Singh.
He said as a result, newly-opened bank accounts were closed and the grants were returned to Sassa.
Singh said this prompted him to visit a Sassa office in Durban central.
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