Double Standards

When the screen at Prime Minister Modi's rally in Banswara went dark for ten minutes, the fallout was swift: Rajasthan’s Infotech Secretary Archana Singh lost her job. Ten minutes of blank screen, ten seconds of bureaucratic chopping.

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It’s hard not to smile wryly at the contrast. For years now, taxpayers and professionals have been battling with portals run by the Finance Ministry, such as Income Tax, GST, and MCA, you name it, where glitches are practically a way of life. Courts have stepped in, professional bodies have protested, and taxpayers have coughed up late fees running into thousands of crores, all because the government’s own tech systems stumble at critical hour