GCCs scout for senior executives from peers

This indicates a preference for innovative work and domain knowledge

- Jas Bardia

Backend technology centers of the world's largest companies are increasingly hiring senior executives from peers as compared with information technology (IT) services companies, indicating a preference for innovative work, domain knowledge and better understanding of captive offices.

A little over a third—or 36%—of executives with more than eight years of work experience hired by global capability centers or GCCs came from rivals in the year ended March 2025, according to a report by Xpheno, a Pune-based staffing firm. That's an increase from 28% in the year March 2023. By comparison, the share of middle and senior executives hired from the IT services sector during the period shrank from 50% to 40%.