Govt to seek monthly feedback of PDS beneficiaries via AI platform

Food and Consumer Affairs Minister Pralhad Joshi on Tuesday launched an AI-based platform ASHA to seek feedback from beneficiaries under the public distribution system and directed officials to take action on grievances expeditiously.

- OUR CORRESPONDENT

The minister launched a suite of digital initiatives aimed at modernising warehousing operations, improving supply chain efficiency and enhancing transparency across the public distribution system (PDS). He also virtually inaugurated a silo in Punjab.

The digital initiatives launched on Tuesday are: a) Bhandaran 360 — a cloud-based ERP platform at Central Warehousing Corporation (CWC);b) Smart EXIM Warehouse to automate CWC’s CFC/ ICD operations; c) Food Corporation of India (FCI)’s ‘Anna Darpan’ cloud platform for integrated grain operations; d) ASHA AI system.

Joshi said these digital initiatives support the government's mission of reducing logistics costs and minimising turnover time.