TELUS Digital Philippines is empowering future leaders, reshaping its workforce

TELUS Digital Philippines develops competent, customer-focused leaders who lead change with empathy

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As digital transformation continues to reshape industries, TELUS Digital Philippines is leading the charge by driving innovation and evolving the way its team members work.

By developing leaders who combine technical know-how with empathetic leadership, the company empowers its teams to adapt with intention and agility. This blend of skills turns complex challenges into strategic opportunities for long-term growth. TELUS Digital Philippines extends its mission beyond commercial transformation by actively leveraging technology to create positive societal impact. This commitment is reflected in meaningful contributions to digital accessibility, environmental sustainability, and community engagement. The company has enabled its teams to experiment, build, and integrate AI-driven solutions in a low-risk, supportive environment by navigating evolving technology and democratizing access to AI tools.

TELUS Digital Philippines’ approach to shaping the next generation of leaders

TELUS Digital Philippines is committed to fostering a work environment that shapes competent leaders and effective team members who focus on supporting their customers as well as their colleagues by embracing technology and managing their self-development for continuous growth. The organization has implemented a structured competency framework that provides a solid foundation to help guide its training and talent development initiatives for current and aspiring leaders.

The company’s framework outlines essential competencies that guide every team member—focusing on delivering great customer experiences, supporting one another, embracing new technologies, and committing to ongoing personal growth. It encourages a mindset of curiosity, collaboration, and continuous improvement across the board.