Air India gets DGCA notice for non-compliance

Aviation regulator on Tuesday said it has issued a show cause notice to Air India for failing to provide adequate facilities to passengers who were denied boarding an aircraft or whose flights have been disrupted.

- Neha LM Tripathi

"In order to ensure compliance of passenger-centric CAR (civil aviation regulations), DGCA carried out inspections of scheduled domestic airlines at various major airports on a continuing basis since May 2023," the Directorate General of Civil Aviation (DGCA) said. "During the inspections of the airlines, it was observed that Air India was not complying with the provisions of the relevant CAR. Accordingly, a show cause notice has been issued to Air India seeking their response for non-compliance to the provisions of the CAR."