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GenAI May Improve Banks' Productivity Up To 46% By '30

Hindustan Times Ranchi

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March 14, 2025

Generative AI (GenAI) is poised to improve productivity levels of Indian financial services by 34 to 38% by 2030 and up to 46%, specifically for banking operations, said an EY report.

- Press Trust of India

NEW DELHI:

The report titled 'How much productivity can GenAI unlock in India? The Aldea of India: 2025' emphasized that GenAI is reshaping India's financial services landscape, driving significant advancements in customer engagement, operational efficiency, and risk assessment.

It said the survey canvassed more than 125 C-suite executives across India. They represent diverse sectors, including financial services, retail, healthcare, life sciences, media and entertainment, technology, automotive, industrials and energy.

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