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AI in banks? What CEOs of JPMorgan, Goldman Sachs and more are saying

Hindustan Times Mumbai

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June 22, 2025

If 2024 is the year companies started adopting AI, 2025 could be the year they start tailoring it to fit their needs.

Artificial Intelligence is no longer a buzzword for the banking sector—it's becoming a foundational tool. Leading global bank CEOs are voicing strong optimism about the disruptive potential of AI, especially in how it's already reshaping operations, client engagement, and cost structures.

JPMorgan Chase CEO Jamie Dimon believes the rise of AI may rival the impact of the printing press, electricity, or even the internet in scale. He asserts that generative AI is already in use across hundreds of applications within the bank, with expectations of significant productivity gains in the years to come.

Goldman Sachs CEO David the bank is committed to integrating AI thoughtfully across its platforms—always balancing innovation with the highest levels of control and client security.

BlackRock's Larry Fink offers a striking example of AI's scalability: the firm now manages trillions of dollars more than it did just a few years ago—with no comparable growth in human capital—thanks largely to smarter systems and AI-led efficiencies.

As global finance moves forward, one message is clear: AI isn't just automating the backend—it's reinventing the future of leadership, decision-making, and strategic growth in the financial world.

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