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Cyberattack disrupts European airports, stranding passengers

Hindustan Times Delhi

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September 21, 2025

A cyberattack on a provider of check-in and boarding systems has disrupted operations at several major European airports including London's Heathrow, the continent's busiest, causing flight delays and cancellations on Saturday, Reuters reported.

- Reuters

Cyberattack disrupts European airports, stranding passengers

Air India on Saturday issued a travel advisory on X, saying, “A third-party passenger system disruption at Heathrow may cause delays in the check-in process. Our ground teams in London are working to minimise inconvenience. Passengers flying with us from London today are advised to complete their web check-in before arriving at the airport to help ensure a smooth experience.”

Collins Aerospace, which provides systems for several airlines at airports globally, is experiencing a technical issue that may cause delays for departing passengers, Heathrow said.

Brussels Airport and Berlin Airport were also affected, they said separately. RTX, Collins Aerospace’s parent company, said it was aware of a “cyber-related disruption” to its MUSE software at selected airports, without naming them.

Dublin Airport and Cork Airport said they were also facing minor impact from the issue.

Electronic check-in impacted

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