PGI to ease patient rush with online registration

Officials: Patients who register online will be examined in a special room at outpatient dept

- Robert Abraham

CHANDIGARH: The department of haematology (blood) at the Postgraduate Institute of Medical Education and Research (PGIMER) is planning to introduce a dedicated room in the outpatient department (OPD) exclusively for patients who register online. As part of its efforts to promote the online registration system, PGIMER is also expanding the online facility to six additional departments to make the process more convenient and efficient for patients.

Deputy director (administration) Pankaj Rai explained that the hospital administration has instructed departments like hepatology, endocrinology, haematology, and dermatology to develop standard operating procedures (SOPs) to ensure smooth functioning.

"If patients with online registrations have to stand in long queues, it defeats the purpose. Each department will decide time slots and the number of patients they will open for online registration," Rai said.