Chaotic scenes at airports as hundreds left stranded

“No updates, no message — just chaos,” said Vishal M, one of the several IndiGo passengers across the country whose travel plans were disrupted on Wednesday after the domestic carrier cancelled at least 150 flights due to operational disruptions.

- Gargi Shukla, Yogesh Naik and Dheeraj Bengrut

“The bare minimum is to inform passengers when a flight is cancelled,” Vishal said after his Pune-Delhi flight was cancelled. Flyers across India similarly reported that they were stuck at airports and even inside aircraft for hours as they waited for updates on whether their flight was taking to the skies or being cancelled/delayed. “I lost two connecting flights to Kochi because of this,” said Neha Mulay, who was set to travel on a Bengaluru-bound flight from Pune at 5.55am before the flight was delayed for four hours and then cancelled.

Chaos unfolded at Delhi's Indira Gandhi International (IGI) Airport after nearly 42 IndiGo flights were cancelled and around 100 were delayed until 5pm.