Office told to pay Dhs19,248 for failed visa renewal

Al Ain Court of Civil, Commercial, and Administrative Cases has ordered a transaction processing office to pay Dhs I9,248, along with afine of Dhs|O00, to a customer, who transferred the amount to the office to renew the golden visas fis children, but the office initiated the process without completing it and failed to refund the amount.

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Additionally, the office representative evaded taking the decisive oath before the court.

In detail, a customer filed a lawsuit against the office, requesting the court to order the appellee to pay him Dhsl9,248 which he transferred to his account, and Dhs3,000 as compensation, in addition to legal fees and expenses.

The plaintiff provided evidence in the form of bank transfer receipts.