New mortgage release package for housing beneficiaries launched

The Ministry of Energy and Infrastructure, in cooperation with Emirates Development Bank and the Department of Land and Real Estate Regulation in the Government of Ajman, has launched the Release of Property Mortgage After Settlement package for housing programme beneficiaries.

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This package is offered within a unified digital system that redesigns the post-loan-settlement journey and transforms it into a single digital experience, without the need for any visits or documents.

The package aims to significantly improve the customer journey, as it helps reduce procedures from five to one, eliminate documents from six to zero, cut visits from five to zero, and shorten the service completion time from seven working days to one day.

This package comes in line with declaring 2025 as the Year of Community and 2026 as the Year of Family, both of which reaffirm the central position of the Emirati family in national priorities, support quality of life, and enhance housing stability as one of the most important pillars of social cohesion.

It also reflects the UAE's approach to designing future-focused services centred on citizens and tailored to meet their needs with greater simplicity, flexibility, and efficiency.

Suhail Mohamed Al Mazrouei, Minister of Energy and Infrastructure, said the launch of this package marks an important milestone in developing government services and is a practical embodiment of the wise leadership's vision to simplify procedures, eliminate bureaucracy, and provide services based on innovation and digitalisation, placing the customer at the heart of the development process.