Municipality launches billing portal for easy online access

George Municipality has introduced a new Platinum Citizen Portal aimed at giving residents easier online access to their municipal accounts and statements.

- Marguerite van Ginkel

The digital platform allows account holders to view, download and print their municipal statements, while continuing to receive their monthly bills through existing channels.

The online portal serves as an additional tool for account management, giving access to more detailed statements.

According to the municipality, monthly statements will continue to be emailed as PDF attachments on the day of billing. In addition, residents will receive an SMS containing a secure link on billing day. A second reminder SMS will follow, showing only the amount outstanding based on the debtor's ageing.

The municipality emphasises that the online portal serves as an additional tool for account management, giving residents access to a more detailed version of their statements. Statements will only appear on the portal after they have been issued by email and SMS.

Before registering: