Why it might pay to switch bank account

Which? Money and other experts say it may be worth shopping around for a good deal

- LISA SALMON

Although millions stick with the same bank for many years, that loyalty often goes unrewarded. A Which? Money survey last year found as many as four in 10 people had stayed loyal to the same current account provider for over 20 years. But while such loyalty may be because customers think there's not much difference in features and services, that's not the case.

Sam Richardson, Which? Money deputy editor said: "We found big disparities between the best and worst, not just in terms of features but customer service, too."

Compare your bank's offerings with others, he advises, while Peter Tyler, director of personal finance at UK Finance, adds that the Current Account Switch Service (CASS), which provides a guide on how to switch, makes the process hassle-free.