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What drives employee loyalty in global logistics companies?

Daily FT

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August 15, 2025

Global logistics is an intense and in-demand industry. Consequently, making employees feel connected to their work and rewarding strong performance are critical forms of outreach to help retain the best employees.

What drives employee loyalty in global logistics companies?

With quick deadlines, high expectations, and lots of regulations, international trade companies need a committed and engaged team of employees to complete high-quality work. How can global logistics companies build greater loyalty? The right rewards and a strong company culture can shape an engaged and eager workforce. Read on to learn the best strategies!

Create a Positive Workplace Culture

Since global logistics operations reach across country borders, those in leadership positions must build a culture of inclusivity. Employees from all backgrounds should feel acknowledged and respected in the workplace. For companies hoping to maintain a roster representing diverse perspectives and languages, that effort starts with developing a positive company culture.

New employees should experience training programs that encourage cross-culture awareness and understanding. They should participate in volunteer projects that encourage broader thinking about different cultures. Employees should hear lectures and engage in workshops that help them learn how to interact in ways that promote an inclusive environment. After all, global logistics relies on constant communication, and employees need to be deft in their handling of all interactions. When companies take the initiative to prioritise inclusivity, employees will notice, and they may be more likely to stay.

Show Appreciation

Companies shouldn’t underestimate the power of a meaningful gesture. Employees like personalised forms of outreach that show appreciation for their contributions. Rather than turning to generic emails that could be sent to anyone, individuals in leadership positions should focus their efforts on sending messages tailored to a specific employee.

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