Vital to make the right power play

SETTLING energy bills correctly when you change addresses - it’s the big switch that's more prone to mix-ups and worries than most for consumers and especially so when a move into care is involved.

- By MAISHA FROST

Joyce Thomas struggled with the process, but this week is celebrating after receiving a very welcome £668 refund for the credit remaining in her dual fuel account and “knowing everything is sorted once and for all,” she told Crusader after coming to us for help.