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The invoice: How tiny errors sink big VAT claims
Business World Philippines
|November 25, 2025
In the intricate landscape of Philippine taxation, the Value-Added Tax (VAT) system stands out as one of the most technical and rigorously enforced.
For businesses engaged in zero-rated sales, the ability to claim a refund of input VAT is not merely a matter of financial prudence, but it is essential for maintaining competitiveness and healthy cash flow. Yet, as the recent Court of Tax Appeals (CTA) decision in Ibex Global Solutions (Philippines), Inc. v. Commissioner of Internal Revenue (CTA Case No. 11075) demonstrates, even the smallest lapses in documentation, particularly in the details written on invoices and official receipts, can mean the difference between a successful refund and a costly denial.
The claimant, a business process outsourcing (BPO) company, filed a petition for review before the CTA seeking a refund of input VAT allegedly attributable to its zero-rated sales of services to its foreign affiliate for the quarter ended Sept. 30, 2020. The claimant argued that its sales qualified for VAT zero-rating under Section 108(B) (2) of the National Internal Revenue Code (NIRC), as amended, since the services were rendered to a nonresident foreign corporation, paid in acceptable foreign currency, and accounted for in accordance with Bangko Sentral ng Pilipinas (BSP) rules. Despite these assertions, the Bureau of Internal Revenue (BIR) denied the claim, prompting the company to seek judicial relief.
The CTA's decision meticulously outlined the legal requisites for a VAT refund claim. These include the timely filing of both administrative and judicial claims, VAT registration, proof that the sales are indeed zero-rated, proper documentation showing that the input VAT was duly paid and attributable to zero-rated sales, and, most importantly, strict compliance with substantiation and invoicing requirements. The Court emphasized that these requirements are not mere technicalities but are essential to the integrity of the VAT system, which relies on a tax credit method and an audit trail to ensure proper tax collection and prevent abuse.
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