OUR NEW TWO-FACTOR AUTHENTICATION SYSTEM

Our two-factor authentication system is expanding because text messages and e-mailed codes are becoming less secure. Also, we’re committed to making sure your log-in process is more of a hassle than it needs to be.

- TALIB BABB

We are certain that these new ways of confirming your identity will deny unauthorized users access to your account. And, if you can’t fulfill these authentication requirements, your account will be locked. However, the glass is half full, because if you’re locked out of your account the hackers are, too. Here are the other ways you’ll soon be able to verify your identity:

Knock on the Door

Nothing proves that it’s you like seeing you. We will send a representative to your home and he or she will knock twice. Once you open the door, you will have to show your driver’s license and the electronic device you used to log in. If you don’t answer within thirty seconds, we will have to send another representative to your home to knock (twice) on your door for verification. That could take anywhere from ten minutes to four hours, depending on traffic.

DNA Test