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Africa's Hospitality Evolution: Building Tomorrow's Tourism Economy

Forbes Africa

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October - November 2025

Walk into a hotel lobby in Nairobi and you will see Africa's hospitality transformation unfolding. A young concierge who speaks multiple languages, business guests from all corners of the globe, and travelers planning safaris and city tours. Decades ago, such a scene was an anomaly. Today, it is a daily reality-and a glimpse into the continent's hospitality transformation.

- BY CARLOS KHNEISSER, CHIEF DEVELOPMENT OFFICER, MIDDLE EAST AND AFRICA, HILTON

Africa's Hospitality Evolution: Building Tomorrow's Tourism Economy

From our unique vantage point of more than 65 years present in Africa, we have witnessed this transformation firsthand. Now, as we prepare to nearly triple Hilton's portfolio to more than 160 hotels, we are committed to helping shape a tourism economy built for the future.

The Demographic Dividend

Evolving demographics are a key driver of growth in Africa's hospitality industry. The African middle class, which is projected to surpass 500 million people by 2030, is creating a thriving domestic travel market. The growing middle class, with its disposable income and spending power, is set to drive demand for a diverse range of experiences on the continent-from safaris and resorts to rich cultural attractions.

Even more powerful is the youth surge: Africa boasts the world's youngest population with over 60% of the population under the age of 25, and, by 2035, more young Africans will enter the workforce each year than the rest of the world combined. These professionals bring fresh perspectives, digital fluency, and growing disposable incomes. For them, travel is not a luxury; it is an essential part of modern life.

They are also reshaping the industry from the inside-embracing hospitality careers as pathways to growth, global exposure, and leadership. This is not only creating more travelers, but also a dynamic, skilled workforce.

Paving The Way: Policy And Infrastructure

Across Africa, governments are increasingly pairing infrastructure investment with ambitious tourism policies, fueling the twin engines that are powering the continent's hospitality growth. One major area of progress is visa and border reforms.

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