Your Small Business Is About to Get Bigger
Entrepreneur US|Startups - Spring 2024
That's what this issue is all about. Read on!
JASON FEIFER
Your Small Business Is About to Get Bigger

Want to build an amazing company? Do things that don't scale. That advice was popularized at Y Combinator, the famed tech startup accelerator that helped launch Airbnb, DoorDash, Dropbox, Reddit, Stripe, and many more household names. But the advice applies equally - and, we would argue, even more important to small businesses.

Why? First, let's talk about what it means. Doing things that don't scale means devoting a time-consuming amount of care to things. "Startups take off because the founders make them take off," writes Paul Graham, one of the founders of Y Combinator. That means recruiting customers yourself, one at a time. Having long, thoughtful conversations with them. Going out of your way to delight them. Providing hands-on, customized services.

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