The CIO's Playbook for Building Connected Intelligence Across Diverse Businesses

Observability unifies diverse systems with Al for business-aligned clarity.

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AT WIPRO Enterprises, we oversee a diverse portfolio, consumer care, lighting, and industrial manufacturing, each with distinct customer needs, operational models, and levels of digital maturity.

This diversity means there is no single view of performance and no universal baseline. Yet as a global CIO, I need confidence that our systems are not only running, but running with purpose.

This is where observability becomes essential, not as a traditional monitoring function, but as a strategic mechanism that unifies visibility across silos. In today's multi-business digital core, we can't rely on gut feel or anecdotal feedback. We need telemetry: real-time, contextual, and connected.