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Standard Chartered leverages tech, strong customer relationships, and ESG commitments

Asian Banking & Finance

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Issue 112

With a focus on digital transformation and strategic partnerships, it delivers seamless financial solutions. Its integration of ESG also reflects its commitment to sustainable finance and responsible practices.

Standard Chartered leverages tech, strong customer relationships, and ESG commitments

In the fast-paced and dynamic world of retail banking, excelling requires a relentless commitment to understanding and anticipating the ever-evolving needs of customers whilst leveraging innovative technologies to deliver seamless, personalised, and secure financial solutions.

By fostering a customer-centric culture, empowering employees with continuous training, and nurturing strong partnerships within the industry, a successful retail banking institution can consistently provide exceptional service, drive sustainable growth, and build enduring trust with its diverse customer base.

Standard Chartered Bank (Hong Kong) Limited has thrived in this regard and continues to aspire to be the leading international wealth manager and the preferred affluent brand. It had also been named International Retail Bank of the Year - Hong Kong, as well as given the Employer Award of the Year - Gold, and ESG Program of the Year - Gold award at the Asian Banking & Finance Awards.

“Winning awards in the ESG Program of the Year, International Bank of the Year, and Employer Award of the Year categories at the Asian Banking & Finance Awards is a recognition of Standard Chartered Hong Kong’s commitment to sustainability, client centricity, and employee well-being, which are all core components of our overall strategy. These wins align with the bank’s overall values and vision for a sustainable future in several ways,” the company stated.

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