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Getting equipment back up and running

Earthmoving Equipment Magazine

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Februay - March 2025

Imagine if you could get your equipment repaired quicker, and back to work faster. That's where NTI's in-house Repair Management Team comes in.

Getting equipment back up and running

As Australia’s largest heavy vehicle and mobile plant and equipment insurance specialist, NTI’s 24-person Repair Management Team is made up of experts with industry backgrounds.

The team operates nationally, meaning someone can be on the ground assessing equipment and vehicles across the country – while liaising with their claims teams and repairer network to ensure downtime is kept to a minimum.

As NTI’s Manager – Repair Management and Assessing, Dion Cooper says, “our team motto is we insure Australia-wide, and we assess Australia-wide”.

“Our team specialises in heavy vehicles, equipment and machinery, so customers aren’t dealing with assessors that don’t understand the industry.”

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